Shipping Policy

Shipping Policy

Welcome to Ca.Nuts' Shipping Policy. This policy details our guidelines regarding the shipping of products purchased through our e-commerce portal. By making a purchase on our website, you agree to the terms and conditions described herein.

1. Shipping Options : We offer a variety of shipping options to suit your needs, including standard delivery, express delivery, and in-store pickup where available.

2. Shipping Costs : Shipping costs are calculated based on the weight of the package, the delivery destination, and the shipping method selected during the checkout process. Shipping costs will be clearly displayed before checkout.

3. Delivery Times : Delivery times vary depending on the shipping method chosen and the delivery destination. We will do our best to ensure that products are shipped within the estimated timeframe, however, we are not responsible for delays resulting from circumstances beyond our control, such as adverse weather conditions, strikes or carrier delays.

4. Shipping Tracking : When available, we will provide you with a tracking code so you can track the status of your order during transit. This lets you know exactly where your package is and when to expect its delivery.

5. Shipping Address : It is the customer's responsibility to provide an accurate and complete shipping address at the time of purchase. We are not responsible for lost or late deliveries due to incorrect or incomplete address information provided by the customer.

6. International Deliveries : For international deliveries, customs fees and import taxes may apply and are the responsibility of the recipient. We cannot control or predict these charges, so we recommend that you check your local customs policies before placing an international order.

7. Return Shipping Policy : In the case of product returns, original shipping costs are non-refundable unless the returned products are found to be defective or the return is due to an error on our part.

8. Shipping Policy Changes : We reserve the right to modify this Shipping Policy at any time without prior notice. Changes will be effective immediately upon posting on this page. We encourage you to review this policy periodically so you are aware of any changes.

9. Free Shipping Campaigns: Campaigns have minimum values ​​determined for each region, always check the conditions on the product page and on the free shipping rules page.

If you have any questions or concerns about our Shipping Policy, please contact us at atendimento@canuts.com.br .